If you’ve ever gotten A/C repair in Moreno Valley, CA and been dismayed to find that the technician seems to be trying to sell you all sorts of parts of dubious necessity, you’ve likely encountered a company that pays its techs on a commission basis. This sets up a conflict of interest that leads to higher costs for consumers and the performance of unnecessary work.
To avoid this problem, you need to look for a company that pays its people by the job instead of based on how many parts they can sell you. Design Air is one such company. When you call for A/C repair in Moreno Valley, CA, you already have a job for them to do, so they don’t have to sell you one. Since they won’t get paid more for installing more parts during that job, they’ll only recommend the ones that are actually needed. This helps prevent conflicts of interest or inflated bills.
What a technician will do when you call for A/C repair in Moreno Valley, CA depends on what turns out to be wrong with the machine. The first step is always to figure out just what is wrong, so diagnosis will be a part of every visit. During diagnosis, you’ll be asked just what is or isn’t happening with your air conditioner, whether it’s an ongoing or intermittent problem, when it started happening, and other relevant questions. Your answers will help guide the technician to the right parts. Then, the suspect parts will be tested until the culprits are found.
In some cases, the actual fix is surprisingly simple. If a wire from the thermostat has gotten loose, for example, tightening it back down with a screwdriver will restore the connection and the thermostat’s ability to communicate with the rest of the system. When this happens, it can be tempting to think you paid for “two seconds’ worth” of work. Remember that the diagnostic phase, and the education needed to be able to find the problem, took much longer. Therefore, these short fixes are worth as much ones that take longer to complete. Also, a quick fix means that you can be comfortable again right away, so if that’s all that is needed to do your A/C repair in Moreno Valley, CA, that’s a good thing.
